West Ham vice-chairman Karren Brady has apologised following the scenes that marred last weekend's 3-0 defeat to Burnley.
A series of separate pitch invasions occurred during the second half of the loss at the London Stadium and fans also protested in front of the directors' box, leading to members of the board leaving early due to concerns over their safety.
Tempers boiled over following West Ham's third defeat in a row, which left them just three points clear of the relegation zone.
The Hammers have endured problems ever since moving to the London Stadium and supporters have made their discontent clear, following issues settling into their new home and with player recruitment.
Brady is the first member of the board to speak publicly since last weekend's defeat, issuing an apology in her column for The Sun.
"Last week was one of the most painful days in the history of the club. Nothing is more important than ensuring our fans are able to come and support the team safely," she said.
"We take full responsibility for the changes that need to be made to the stadium.
"I want to put on record that the board of West Ham United would like to offer our sincere apologies to the vast majority of our supporters who turned up to support their club, lots of them with young children who sat and tried to continue to support their team."
Brady then discussed the changes that West Ham will seek to make, stating that the board is to blame for the club's relegation struggles.
"The board takes full responsibility for our predicament. Ultimately the table does not lie and just like the team we are judged on our position," she said.
"We are in the process of entirely restructuring our player recruitment. This will change the way we handle transfers in the future, giving the control to the manager and the football staff."
West Ham are widely reported to be looking to appoint a director of football, after being criticised for their transfer business in recent windows.
The Hammers, currently on a warm weather training camp in Miami, are set for another major test after the international break as they host fellow strugglers Southampton.
10 de diciembre 2018
|Juventus ´more of a family´ than Real Madrid - Ronaldo|
|Kingsley Coman contemplates retirement if injury nightmare continues|
|McVay ´sick´ over offensive failings as Rams coach takes blame for loss|
|Calleja axed as Villarreal coach|
|Kenyan Drake on Miami Miracle: I couldn´t let Gronk tackle me!|
|Ronaldo: I deserved Ballon d´Or, the numbers don´t lie|
|Rugby Australia to make Cheika decision this month|
|England defender Gomez signs new Liverpool deal|
|Ronaldo wants to see Messi follow him to Italy|
|Neymar happy to play in any position for PSG - Draxler|
|Paine insists he is ´fine´ after taking blow to finger|
|Ponzio: River players will be ´idolised´ for Libertadores success|
|Champions League permutations: How Inter, PSG and Liverpool can progress|
|Kohli: India were better and deserved to win|
|Bears shut down Goff, Rams|
|India survive dramatic finish against Australia|
|Klopp calls for electric Anfield atmosphere against Napoli|
|Saints clinch back-to-back NFC South titles, Bears trump Rams|
|Bucks improve to 2-0 against Raptors with win in Toronto|
|Black Caps include Patel for Sri Lanka Tests|
|Maidana: River want Real Madrid clash|
|Cowboys top Eagles in OT behind stellar Cooper display|
|AC Milan evaluating Fabregas signing – Leonardo|
|WATCH: Steelers´ chance at game-tying field goal slips away|
|Hayne will plead not guilty to charges, says lawyer|
|Boca boss Schelotto: The only thing I feel is sadness|
|Cardinals´ Fitzgerald makes NFL history with most receptions for one team|
|River Plate´s Copa Libertadores star Gonzalo Martinez confirms January departure|
|Klopp: I was never worried about Salah´s form|
|Packers QB Rodgers sets NFL record for most passes without an interception|
|World Cup bulking hampered Man United form – Lukaku|
|Leonardo rules out Ibrahimovic Milan return|
|Warriors´ Green to return against Timberwolves|
|I feel for him… we´ll make it work – Butler responds to Embiid´s frustration|
|Torino draw no missed opportunity for misfiring AC Milan, claims Gattuso|
9 de diciembre 2018
|We´ll always be linked together forever - Wade reflects on playing with James before final match-up|
|O´Sullivan wins record seventh UK title|
|Chiefs secure playoff berth, Saints win NFC South|
|River Plate 3 Boca Juniors 1 (aet, 5-3 agg): Quintero and Martinez clinch Libertadores title in extr|
|WATCH: Chiefs QB Mahomes throws no-look pass|
|Dolphins defeat Patriots on miraculous final play|
|Kizzire eagle snatches QBE Shootout victory|
|AC Milan 0 Torino 0: Donnarumma shines, Cutrone misses late chance|
|Back to the drawing board for West Indies - Chase|
|Copa Libertadores: Messi and Griezmann among stars in Madrid for River-Boca Superclasico|
|Brady sets NFL record for most career TD passes|
|Copa Libertadores: Tevez named on Boca bench for Superclasico final|
|Premier League needs VAR, right now! - Benitez fumes over Dean´s decisions|
|McCall expects Itoje to fit for the Six Nations|
|Solari salutes Real Madrid character after ´ugly´ Huesca win|
|Berbatov defends under-fire Lukaku|
|Sarries crush Blues to maintain unbeaten start|
|Newcastle United 1 Wolves 2: Doherty punishes Yedlin red with late winner|
|Deeney jokes he´ll ´smash´ former Watford star Richarlison|
|Huesca 0 Real Madrid 1: Bale ends drought as Solari´s men edge to victory|
|Ponting: Umpires not looking at no-balls|
|Bale ends longest LaLiga goal drought|
|Porter backs Brees for MVP, Saints for Super Bowl|
|Verstappen eyeing 2019 title fight|
|Wall ´shouldn´t have played´ against Cavaliers after scoring just one point|
|Hazard: Man City the best team in the Premier League despite Chelsea win|
|LeBron explains why he gave a Grizzlies employee his game-worn shoes|
|Bangladesh cruise to ODI victory as seamers punish Windies|
|Football will win over violence, claims CONMEBOL president|
|Alcorcon support Reus Deportiu over unpaid players|
|Saponara explains cheeky celebration after last-gasp leveller|
|Godin and Filipe Luis return to Atletico training|
|Kick It Out condemns alleged racist abuse of Sterling|
|Emotional Oosthuizen clinches South African Open title|
|The Sunday Seven - 7 Key Opta facts for NFL Week 14|